Privacy Policy

This Privacy Policy applies to your use of the OMPay mobile application which offers e-wallet services available at (the App). The App is provided to you by Global Financial Technology Company LLC incorporated and existing under the laws of the Sultanate of Oman, with its address at Muscat, (referred to in this Privacy Policy as ‘OMPay’, ‘we’, ‘us’ and ‘our’).

We take your privacy seriously and want you to feel comfortable whenever you use the App or provide us with your personal information. We are committed to responsible information handling practices and have set out our approach to handling your information collected in connection with the App in our Privacy Policy.

This Privacy Policy constitutes an integral part of the App's terms and conditions. By submitting your information to us, you consent to us using your information for the purposes set out in this Privacy Policy. If you do not accept the terms of this Privacy Policy, then you will not be able to use or access the app.


1.1 How we collect your personal information

We collect two types of information about you: (1) personally identifiable information provided by you to us as well as information we learn about you from your use of our services and the App; and (2) information we collect that allows us to understand and optimize the operation of the App, which cannot be used to identify you.

We collect personally identifiable information about you only when you specifically give it to us. We may also collect information relating to the transactions you carry out, including details of any bank accounts you transact to and from the App. We do not generally disclose this information to third parties except in the circumstances set out in Section 1.5 below.


1.2 Sharing your personal information with third parties

We may share personal information with third-party providers so they can provide you with certain payment services through the App. We will require these third-party providers to take steps to ensure that your information is kept secure and used in accordance with this Privacy Policy. However, we shall not be liable for any unauthorized use of your personal information by a third-party provider.

This Privacy Policy only applies to personal information collected on the App. Although the App may provide links to websites of third parties, such as banks, this Privacy Policy does not apply to any other application or website that you connect to from the App. We are not responsible for the content or practices of applications and websites operated by third parties that are linked to or from the App.


1.3 Marketing communications

We may send marketing information to you in relation to promotions that we run from time to time or service offerings we consider may be of interest to you. You may opt-out of receiving such marketing communications at any time by contacting us at

Third-party providers will not be permitted to market to you directly in connection with other services they offer. In the event that you receive any such marketing communication that you have not specifically requested, you should let us know immediately.


1.4 Protecting your personal information

The transmission of information via the Internet is not completely secure. We will do our best to protect your personal information while it is in our possession; however, we cannot guarantee the security of your data transmitted online or over the App.

We recognize industry standards and employ security safeguards to protect personally identifiable information from unauthorized access and misuse. All information you provide to us is stored on secure servers. Any payment transactions will be protected and safeguarded by encryption.

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.


1.5 Disclosure of your information

With your permission, we may disclose your personal information to third parties in the following circumstances:

  1. To provide you with the payment services available through the App, including e-wallet services.
  2. To assist us in supplying our services to you or to perform certain functions on our behalf, such as IT support services or professional services.
  3. In the event of a sale, merger, liquidation, receivership, or transfer of assets of OMPay or one of our affiliated companies, to the prospective buyer of the business and their professional advisers.
  4. If required to do so by law, court order, or regulatory authority of competent jurisdiction or if we believe that such disclosure is necessary to protect, defend, or enforce our rights. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Please note that we reserve the right to disclose any information we consider necessary or appropriate, including your user profile information (e.g., name, Phone Number, etc.), usage history, and content submitted to the App, in order to cooperate with governmental requests, summons or court orders, or to protect other users or our systems.


1.6 Changes to this Privacy Policy

Any changes we make to this Privacy Policy in the future will be posted on the App and, where appropriate, notified to you. By continuing to use the App, you will be deemed to accept the changes to this Privacy Policy.


1.7 Contact

If you have any questions, comments, or requests regarding our Privacy Policy, please contact us at We welcome your feedback and will do our best to address any concerns you may have.